Contact Us

Have questions about local events? Want to book tickets? Need customer service?

Please contact the venue you are interested in attending directly with questions regarding schedules, ticket pricing, or customer service. Each event location is independently operated via a license from Rail Events Inc. and is responsible for their own customer service support.

Looking for the nearest THE POLAR EXPRESS™ Train Ride location?

Please visit our Locations Page to use our ZIP Code finder and view a full list of host railroads. 

Are you a potential licensee, licensor, or vendor?

Business inquiries and communication should be forwarded via the contact information below or using the fill form to the right: